Your privacy is important to us. This policy explains what data we collect, how we use it, and your rights as a user of AYKART SHOP services.
1. Information We Collect
We collect the following types of information when you use our services:
- Personal details: Name, email address, phone number provided during registration or contact forms.
- Payment information: Transaction IDs and payment references (we do not store card or UPI credentials).
- Usage data: Pages visited, browser type, IP address, and device information for analytics.
- Project details: Information you share with us to deliver your requested service.
2. How We Use Your Information
- To deliver and manage the services you have ordered.
- To communicate project updates, invoices, and support responses.
- To send service-related notifications (not promotional spam).
- To improve our website and service quality through analytics.
- To comply with legal obligations under Indian law.
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data only in the following limited cases:
- With payment processors (e.g., Razorpay, UPI) solely to complete transactions.
- With hosting or cloud providers to operate our platform securely.
- When required by law, court order, or government authority in India.
4. Data Security
We implement industry-standard security measures including HTTPS encryption, secure database access controls, and regular security audits to protect your data from unauthorized access, alteration, or disclosure.
5. Cookies
Our website uses session cookies to keep you logged in and improve your browsing experience. We do not use third-party advertising cookies. You may disable cookies in your browser settings, though some features may not function correctly.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at support@aykart.shop.
7. Your Rights
Under applicable Indian data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal obligations).
- Withdraw consent for marketing communications at any time.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.
11. Contact Us
For any privacy-related queries or requests, please reach out to us:
- Email: support@aykart.shop
- WhatsApp: +91 7700895060
- Business Hours: Available 24/7